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    January 20, 2018

    Why Is Guyana’s Workforce A Caribbean Leader?

      The Caribbean Examination Council (CXC) is the premier provider of globally competitive curriculum development services, examinations, certification and education services in the Caribbean. It offers the Caribbean Secondary Education Certificate and the Caribbean Advanced Proficiency Examination (CAPE) by which the region is assessed academically at the high school level. These certificates are equivalent to the[...]

    January 19, 2018

    Advantages Of Nearshoring To Guyana

      Nearshoring is becoming a more predominant choice for many growing organisations, since they are now favoring geographical proximity and lower costs as a more strategically beneficial option. By nearshoring with neighboring countries, many of the limitations are eliminated, such as language barriers and cultural learning curves.   Why Guyana? “Like the rum (El Dorado),[...]

    January 6, 2018

    Answer Travelers Questions Faster To Drive Your Business More Sales

    The buying cycle for travelers is well known. Traveling is not something most people do once and then never again. People thirst for adventure. They crave exploration. People want something new. And your business can be the one to help them achieve those goals. Being in the travel industry means handling the traveler through many[...]

    January 1, 2018

    Healthcare Professionals Benefit From A Customer Service Call Center

    Something unique about the healthcare industry is that everyone has, at one time or another, been a part of the industry from the patient side. We know that it costs money to use healthcare services, and we’re largely thankful for insurance to help cover some of those costs. We know that the doctors, nurses, and[...]

    October 10, 2017

    The Top Ways To Route Customer Calls More Intelligently

    When it comes to your company’s call center, it’s important to ensure all of your customers have a smooth experience. Whether they’re calling to complain about a late shipment, or to gain a better understanding of your services, investing in quality call center agents can make all the difference in your overall customer satisfaction ratings.[...]

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