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    January 19, 2018

    Advantages Of Nearshoring To Guyana

      Nearshoring is becoming a more predominant choice for many growing organisations, since they are now favoring geographical proximity and lower costs as a more strategically beneficial option. By nearshoring with neighboring countries, many of the limitations are eliminated, such as language barriers and cultural learning curves.   Why Guyana? “Like the rum (El Dorado),[...]

    January 6, 2018

    Answer Travelers Questions Faster To Drive Your Business More Sales

    The buying cycle for travelers is well known. Traveling is not something most people do once and then never again. People thirst for adventure. They crave exploration. People want something new. And your business can be the one to help them achieve those goals. Being in the travel industry means handling the traveler through many[...]

    January 1, 2018

    Healthcare Professionals Benefit From A Customer Service Call Center

    Something unique about the healthcare industry is that everyone has, at one time or another, been a part of the industry from the patient side. We know that it costs money to use healthcare services, and we’re largely thankful for insurance to help cover some of those costs. We know that the doctors, nurses, and[...]

    September 25, 2017

    Helpful Tips For Call Center Managers

    Call centers offer big benefits to growing business, including improved customer experience and efficiencies in the workplace. If you’re a call center manager or you own a business with a call center, you may be looking for new ways to encourage quality performance among your employees or ways to improve the work environment. In this[...]

    September 20, 2017

    Top Best Practices To Improve Customer Experience In A Call Center

    A call center is an office that is specifically set up to handle a large volume of telephone calls, especially for taking orders and providing customer support. If your business has a customer service call center to help take calls and provide customer support, you may be wondering how to improve the current engagement with[...]

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