Our Blog

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    April 24, 2018

    Outsourcing Challenges You Avoid When Choosing Emerge BPO

    Let’s begin with saying, finding the right outsourcing company is a tough cookie to chew. So it’s safe to say the last thing you want is any more hurdles coming your way. Choosing Emerge BPO as your outsourcing partner alleviates many of the challenges companies face when working with an outsourcing agency. Here are a[...]
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    March 8, 2018

    It’s Guyana, not Ghana.

    Too often people mistake Guyana for Ghana when in fact these two countries are continents apart and differ in language, culture and people. Here is a brief on this South American nearshore gem. Guyana, officially the Co-operative Republic of Guyana, is a sovereign state on the northern mainland of South America. It’s the only South American nation whose official[...]
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    January 21, 2018

    Giving Back: Investing In The Future Of Pro Athlete Mary Fung-A-Fat

      When Mary Fung-A-Fat approached Emerge BPO in support of her bid to become the first Guyanese squash player to be ranked # 1 in the world, it was an instant and definite decision for the company.  She had already achieved a great feat by becoming the former U-13, U-15, U-17 and U-19 Junior Caribbean[...]
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    January 20, 2018

    Why Is Guyana’s Workforce A Caribbean Leader?

      The Caribbean Examination Council (CXC) is the premier provider of globally competitive curriculum development services, examinations, certification and education services in the Caribbean. It offers the Caribbean Secondary Education Certificate and the Caribbean Advanced Proficiency Examination (CAPE) by which the region is assessed academically at the high school level. These certificates are equivalent to the[...]
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    January 19, 2018

    Advantages Of Nearshoring To Guyana

      Nearshoring is becoming a more predominant choice for many growing organisations, since they are now favoring geographical proximity and lower costs as a more strategically beneficial option. By nearshoring with neighboring countries, many of the limitations are eliminated, such as language barriers and cultural learning curves.   Why Guyana? “Like the rum (El Dorado),[...]
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    January 12, 2018

    The Top 4 Benefits Of A Retail Business Call Center

    Retail is an industry in a world of its own… yet it’s also in everybody else’s world too. It’s no secret that customers are the driving factor to the success of a retail business. Retail businesses will fail if they don’t care about the customer. It’s about making sure the customer has the best experience,[...]

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