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  • Joe Thomas | Advisory Board Member

    Highlight: 35 years experience in the Marketing Services and the BPO  industry.

     

    Joe has founded and developed several marketing services companies and advised numerous companies on complex issues. As a CEO, he has worked and managed companies in the U.S., Canada, Europe and Mexico.  Joe's focus at Emerge BPO is to help market the Emerge value story to U.S. companies.

     

    We asked Joe a few fun questions to help us all get to know him better.

     

    Whats your favorite season?

    Fall.

     

    Do you like cartoons? If so, what's your favorite cartoon show?

    Yes. Popeye the sailor.

     

    What is one thing we don’t know about you?

    I have made 6 hole in ones.

     

    What are you reading now?

    The new Jack Reacher book

  • Ron Chmara | Advisory Board Member

    Highlight: 30+ years experience in the BPO industry, most recently CEO of a North American Automotive BPO joint venture.

     

    Ron started his career as a telephone operator while attending university. After graduation, he spent 27 years working for Canada’s largest telco supervising call center operations. He also spent 15 years working in the US in the BPO space.

     

    Ron lives in Canada but has extensive experience working in the US and various countries across the globe. When working as a CEO, he expanded one company’s operations into Thailand, Mexico, China and Africa. His leadership drove the company to achieve the highest revenue and profits in its 10 years of operation. Ron believes in the value that each and every individual brings to the job and has always maintained an “open door” philosophy.

     

    We asked Ron a few fun questions to help us all get to know him better.

     

    Do you like cartoons? If so, what's your favorite cartoon show?

    No.

    What is one thing we don’t know about you?

    My degree is in Zoology/Ecology the study of animals and the environment.

     

    If you could eat one food every day, what would it be?

    Chicken.

     

    What are you reading right now?

    Nothing at the moment.

  • Adrian Collins | CEO

    Highlight: 20 years experience in the BPO industry of which 9 has been spent leading Emerge BPO.

     

    Adrian developed Emerge BPO to partner with world renowned retailers who require high levels of customer support, with customized solutions tailored to each client's needs. He maintains an active role in the business development and operations.

     

    Adrian is a strong leader, providing mentorship via one-on-one sessions to operations and support staff, where they are equipped with the needed tools to overcome challenges and pursue their goals.

     

    We asked Adrian a few fun questions to help us all get to know him better.

     

    Did you play a sport in high school?

    Yes. Football

     

    Do you like cartoons? If so, what's your favorite cartoon show?

    I did. I liked Scooby  Doo.

     

    What is your favorite food?

    Puri and Curry (Guyanese dish).

     

    What’s one thing we don’t know about you?

    I appeared in a pilot for MTV while in High school.

  • John Engelbert | CFO

    Highlight: 30 years experience as CFO and Senior Finance leader in companies large and small across a variety of industries.

     

    John is a results-oriented, senior financial executive with a track record of success proven by his ability to provide actionable financial insight as well as identify and deliver process improvement. John is known for building a strong finance team and providing astute financial leadership both internally and to external stakeholders.

     

    We asked John a few fun questions to help us all get to know him better.

     

    What is your favorite sport?

    Football.

     

    Do you like cartoons? If so, what's your favorite cartoon show?

    I have fallen out of touch with cartoons.

     

    How do you like you tea, hot or cold?

    Hot.

     

    If you can have any job, what would it be, other than the field you are currently in?

    Wilderness guide.